Sale API Messages
A description of Sale API messages
The following table details the messages that the Sale API can return in a response:
Important NoteIf you receive an error in which Can Override is
YES, you can override it by resending the same exact transaction after approval from PPS.
| Code | Type | Message | Steps To Correct | Can Override |
|---|---|---|---|---|
| P0000 | Error | Not a Valid PPS Card. | Reswipe/Manually enter a valid PPS AirCard(R). | NO |
| P0001 | Error | Invalid Card Format | Contact Support | NO |
| P0003 | Error | Duplicate invoice number. | Call Support at 1-786-600-0674. | NO |
| P0005 | Error | No Invoice Details were found. | Call Support at 1-786-600-0674. | NO |
| P0006 | Error | Invoice Line Item Total does not match Invoice Total. | Call Support at 1-786-600-0674. | NO |
| P0007 | Error | Invoice Total Amount must be greater than Zero. | Call Support at 1-786-600-0674. | NO |
| P0008 | Error | More than 1 Fuel Line Item found in the Invoice Details. | Only one fuel item allowed per transaction. | NO |
| P0016 | Error | Merchant not found. | Correct the merchant number. | NO |
| P0017 | Error | Merchant disabled. Need code for Disabled Merchant status. We've removed access for the merchant. | Call Support at 1-786-600-0674. | NO |
| P0021 | Error | AirCard(R) is Inactive. | Correct the payment method. | NO |
| P0022 | Error | Account is Inactive. | Call Support at 1-786-600-0674. | NO |
| P0023 | Error | Card Expired. | Have pilot call the Accountable Official. | NO |
| P0026 | Error | Card is suspended. | Call Support at 1-786-600-0674. | NO |
| P0028 | Error | The Product/Service (Id: 0 Code :1) is Non Authorized Product for Fuel Only Aircard(R). | Call Support at 1-786-600-0674. | NO |
| P0034 | Error | Product/Service is Invalid. | Call Support at 1-786-600-0674. | NO |
| P0040 | Error | Invalid Unit of Measure. | Call Support at 1-786-600-0674. | NO |
| P0041 | Error | Expiration Date is Required. | Include expiration date in the transaction. | NO |
| P0044 | Error | Card Expiration Date entered does not match Card Expiration Date on file. | Ensure the correct card expiration date has been input. | NO |
| P0049 | Error | Invalid Entry Type. | Correct the Entry type. | NO |
| P0050 | Error | Invalid Processing Type. | Correct the Processing Type. | NO |
| P0051 | Error | Invalid Currency. | Call Support at 1-786-600-0674. | NO |
| P0062 | Error | DeliveryTicketNumber is Required. | Input the Delivery Ticket Number. | NO |
| P0063 | Error | DeliveryDate is Required. | Input a valid delivery date and format. | NO |
| P0067 | Error | The Product/Service (Code :0) is not Valid for tax. | This product can not be submitted as a tax. | NO |
| P0068 | Warning | The Product/Service (Code :0) Amount must be greater than Zero | Ensure the Product/Service (Code :0) Amount is greater than Zero. | NO |
| P0076 | Error | The Product/Service (Id: 0 Code :1) was sent as Contract but it is not a contract type item. | Call Support at 1-786-600-0674. | NO |
| P0077 | Error | The Product/Service (Id: 0 Code :1) was sent as Retail but it is a contract type item. | Call Support at 1-786-600-0674. | NO |
| P0078 | Error | The Product/Service (Code :0) does not have a contract at the delivery date. | Call Support at 1-786-600-0674. | NO |
| P0080 | Error | The fuel quantity exceeds the maximum fuel capacity of the aircraft. | Correct the fuel amount delivered or contact the call center to determine if the capacity has changed. | YES |
| P0082 | Error | Tax can't be sent as an item. | Review your item list or tax profile setups. | NO |
| P0083 | Error | Item Unit of Measure is mandatory. | Enter the unit of measure. | NO |
| P0084 | Error | The item with Id code 0 is not allowed for this merchant | Correct the tax type or submit request to have this tax type approved by DLA. | NO |
| P0086 | Error | Line Id: 0 must be unique | Cannot have two line items of Fuel | NO |
| P0088 | Error | The pricing file is not complete. | Make sure there are pirces for every product. | NO |
| P0089 | Error | Total Amount must be greater than $0. | Third party price must be greater than $0. | NO |
| P0092 | Error | originalInvoiceNbr not found or invalid. | Use original invoice number in the rebill. | NO |
| P0093 | Error | Tax And Fees Breakdown Total exceeds Item Line Total. | Call Support at 1-786-600-0674. | NO |
| P0095 | Error | This transaction is a possible duplicate with the Invoice Number 0 | Call Support at 1-786-600-0674. | YES |
| P0096 | Warning | Vendor Fee does not match the allowed value for this Merchant. | Call Support at 1-786-600-0674. | NO |
| P0097 | Error | Vendor Fee can not be entered as a Tax & Fee Breakdown Item for this Merchant. | Call Support at 1-786-600-0674. | NO |
| P0098 | Error | Vendor Fee was specified but a non fuel item was not found in the invoice. | Call Support at 1-786-600-0674. | NO |
| P0099 | Error | The Invoice entered does not match the Invoice to override. InvoiceNbr: 0. | Call Support at 1-786-600-0674. | NO |
| P0100 | Error | Can’t update prices for a date range that already has transactions. | Use an effective price date that is after the most recent delivery date of transactions already settled. | NO |
| P0102 | Error | FBO is not the DLA contracted location for this Airport. | Call Support at 1-786-600-0674. | YES |
| P0103 | Warning | The item price exceeds the price in the merchant pricing profile. | Correct the price charged or update the pricing profile. | YES |
| P0104 | Error | Item prices are mandatory for third party merchants but none were found for this item. | Add item to the pricing profile. | NO |
| P0105 | Error | Unit price is higher than Published price | Correct the unit price on the invoice. | YES |
| P0109 | Error | CVV entered does not match CVV on file. | Ensure the CVV code submitted equals the CVV displayed on the card. | NO |
| P0111 | Error | Invalid paymentMethodNumber format for swipe transaction. | Use the payment method number for the AirCard(R). | NO |
| P0112 | Error | This Merchant can not send contract and retail items in the same invoice. | Submit separate transactions for the contract items and the non-contract items. | NO |
| P0114 | Error | Payment Method Number is required for this type of transactions | Include payment Method Number in the transaction | NO |
| P0115 | Error | Merchant is suspended | Call Support at 1-786-600-0674. | NO |
| P0116 | Error | The original transaction must have a Resolved status | Call Support at 1-786-600-0674. | NO |
| P0117 | Error | This one time card was used in a previous transaction | Use the number of the card presented or obtain a new one-time card. | NO |
| P0118 | Error | This is not the correct Merchant for which this One time card was generated | Use the number of the card presented or obtain a new one-time card. | NO |
| P0119 | Error | Item was marked with a discount but there is no discount applied to the Posted price for item (Code: 0 Name :1) | YES | |
| P0120 | Error | Item (Code: 0 Name :1) was marked as fuel Required but no fuel was found in the Invoice | Remove the item or add fuel to the transaction | NO |
| P0121 | Error | The Delivery Date cannot be less than the Go Live date | Correct the date of delivery or send the transaction to the previous AirCard(R) contractor. | NO |
| P0122 | Error | The delivery date exceeds the maximum number of days in the past in which it can be sent. | Correct the delivery date or call Sustomer Support at 1-786-600-0674 | YES |
| P0123 | Warning | This transaction was flagged for having a high dollar amount on non contract items | NO | |
| P0125 | Error | Percent field is mandatory for Percent eRate type taxes | Entry a value in the Percent field | NO |
| P0126 | Error | Delivery Date can not be higher than current date | Enter a correct Delivery Date | NO |
| P0128 | Error | Only a FedCiv account can be charged with FET items | Remove the FET item from invoice | NO |
| P0129 | Error | This FET Item exceeds the amount per dollar allowed (0) | Adjust the line total of the item to be within the allowable values | NO |
Updated 3 months ago